Easy Returns

Can I return a product I have purchased through Co-Mac?

Yes, you can, if the product is still in saleable condition.

How do I return a product?

All items being returned for a credit must have paperwork sent with it and attention to Inwards Goods. Our return address is 5b Kerry Lane, Hawera. Refunds can be returned to your card which you made the purchase on or can be direct credited into your bank account. For funds to be refunded to a bank account you would need to provide a copy of your bank deposit slip.

I just received my order, and something is damaged/faulty/wrong. What do I do?

If you have received your order and find the goods are damaged, faulty or incorrect, please send us an email to ask@comac.co.nz or contact us on 0800 33 55 22 so we can arrange for the item to be returned and the replacement items to be sent out.